Clarification Text and Cookie Policy

Data controller AKVA Oral and Dental Health Limited Company(“AKVADENT”) attaches utmost importance to protecting the fundamental rights and freedoms of individuals, especially the privacy of private life, which is a constitutional right. In this framework, it pays attention to the protection and processing of personal data in accordance with the law and acts with this understanding in all its planning and activities.

This clarification text about the cookie policy and the protection of personal data, those who visit our site and / or communicate with us on the internet; Online visitor includes all online visitors (“online visitor”), including relevant person categories such as employee/candidate, shareholder, supplier, reference person, customer (patient), potential customer. This text includes the different types of cookies used on our website, explanations on how you can control them, the personal data we process when you contact AKVADENT, the processing purposes, collection methods, transfer and legal reasons.

A cookie is a small text file and holds a certain amount of data that our website can send to your browser. It can then be stored on your computer’s hard drive and accessed by our web server. These cookies can be taken by us later and our web pages and services can be regulated by means of cookies. In the Cookie Clarification Text; We refer to all technologies that include cookies, pixels, web beacons and gifs as cookies.

By using our website without changing the cookie settings, you accept the use of cookies and other technologies specified in this cookie policy. You can make changes to cookie settings from your browser settings. If you do not want cookies to be used, you will not have access to many features that make your visiting experience more efficient and some of our services will not function properly. You can find detailed information about not wanting the use of cookies below.

As AKVADENT, we can add new cookies to the cookies used on our website, refuse to use them or change them; In this case, the Cookie Clarification Text will also be updated to show our current application.

 

1. Method and Legal Reason for Personal Data Collection

Your personal data; Automatic or partially automated means such as cookies, filling in contact forms on our website, sending messages to corporate or company officials or employees’ communication accounts (via e-mail or KEP addresses, social media accounts, internet-based messaging applications and SMS) It is collected to be stored for the time necessary for the purpose of processing.

From your Personal data collected through the aforementioned methods; Name and surname sent by filling in the forms on our website or sending messages to the corporate or company officials or employees’ communication accounts (via e-mail or KEP addresses, social media accounts, internet-based messaging applications and SMS), Your username, e-mail or KEP address, as well as other personal data specified by you in the content of the message, and your data processed with the cookies used on our website in case of visiting our website, will first be processed within the framework of your “explicit consent” with your will and request to use these platforms. can be transferred to individuals. However, the cookies in question that are mandatory for the site to work and “mandatory cookies” are “On the condition that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract” and “On the condition that it does not harm the fundamental rights and freedoms of the data controller, data processing is mandatory for legitimate interests” is processed for legal reasons.

 

2. Purposes of Processing Personal Data

If you visit our website; Information Security, Service Procurement, Service Sales and Service After Sales Support, Service Production and Operation, Performance Evaluation, Risk Management and Customer Relationship Management Processes; Your personal data is processed for the purposes of Ensuring the Security of Data Controller Operations, Organization and Event Management, Carrying out Activities for Customer Satisfaction, Carrying out the Activities in Compliance with the Legislation, Providing Information to Authorized Persons, Institutions and Organizations, Conducting Marketing Analysis Studies, Execution of Advertisement / Campaign / Promotion Processes.

In case of sending us a message over the Internet; Following up requests and complaints, Execution/Control of Business Activities, Improving Business ProcessesPersonal data is processed for the purposes of Receiving and Evaluating Suggestions, Conducting the Activities in Compliance with the Legislation, Providing Information to Authorized Persons, Institutions and Organizations.

 

3. Cookies used and control

https://www.akvadent.com/  obligatory, functional, analytical and advertising cookies on our website; For the user, first-party cookies created directly by our site and third-party cookies created by various service providers and business partners; Persistent cookies and session cookies are used in terms of their storage times.

Mandatory Cookies; are certain cookies that are necessary for the site to function correctly. Activation cookies held for security purposes and session cookies held for authentication purposes are among these cookies.

Function Cookies; These are cookies used to increase the user experience and make it more functional by saving user preferences such as language options during website visits.

Performance and Analytics Cookies; These are cookies that are used to analyze your use of our site in order to improve and analyze site performance. These cookies, which are used to provide service improvement, aim to increase the quality of the service provided to you. For example, with these cookies, the most visited pages and products by the users and visitors on the site can be detected, and the pages that do not work with site problems can be understood.

Marketing and Advertising Cookies; These are cookies that allow the realization of personalized advertising and promotional activities according to interests in line with user visits and profile. Our site uses 3rd party marketing and advertising cookies such as google ads.

Instagram, Pinterest, Facebook, Twitter, Google and similar websites can process the data they reach through our web address, in accordance with their privacy policies. For usage controls and detailed information, you can visit the pages of these sites with policies or other information for privacy and security.

The Online Visitor may not accept cookies by changing their browser settings or may provide a warning. Certain functions of the Website may not work properly when the use of cookies is stopped. The following links have information on how to manage (and disable) cookies in some common browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en

Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/microsoft-edge-de-%C3%A7-to-cookies-and-site-data -ge%C3%-allow-as-A7ici-597f04f2-c0ce-f08c-7c2b-541086362bd2

Internet Explorer: https://support.microsoft.com/en -us/help/17442/windows-internet-explorer-delete-manage-cookies

MozillaFirefox:  https://support.mozilla.org/en/products/firefox/protect- your-privacy/cookies

Cookies can be managed by providing privacy and security settings in the relevant section of the phone settings for browsers and other browsers used over the phone, or by following the instructions in the support sections for other browsers.

 

4. To Whom The Processed Personal Data Can Be Transferred And For What Purpose

Your personal data; executing information security processes, ensuring the security of data controller operations, executing risk management processes, executing activities in accordance with the legislation, informing authorized persons, institutions and organizations, conducting marketing analysis studies, conducting performance evaluation processes; and to fulfill the obligations arising from the contract for the purchase of goods or services or the legislation, to carry out communication and notification activities, to carry out storage and archive activities, to carry out the activities in accordance with the legislation, to inform the authorized persons, institutions and organizations (such as persons or companies from which IT services are purchased). ) can be transferred to authorized public institutions and organizations, real persons and legal entities of private law, provided that necessary security measures are taken within the framework of the conditions specified in Article 8 of the Law.

User agreements with exclusive data processing and privacy policiesWhen using these service providers through the relevant platforms of social media service providers (whatsapp, instagram, twitter, facebook, etc.) or e-mail service providers (Gmail, Hotmail, Yahoo etc.) By accepting the transfer abroad within the framework of the consent you have given to them, it is stated that such foreign transfers are outside the scope of AKVADENT’s responsibility, however, if you contact AKVADENT at your own will and request through these platforms, all the data you have forwarded will be transmitted by AKVADENT, in accordance with the purpose of transmission, the law and We would like to remind you that you have given your consent to be processed in accordance with our data processing policies and to be contacted via these platforms.

 

5. Rights of Relevant Person Pursuant to Article 11 of the Law

As the person whose personal data is processed in accordance with the provisions of Article 11 of the Law;

• Learning whether personal data is processed,
• Request information about personal data if it has been processed,
• Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
• Knowing the third parties to whom personal data is transferred at home or abroad,
• Requesting correction of personal data in case of incomplete or incorrect processing,
• Request the deletion or destruction of personal data,
• In case of correction, deletion or destruction of personal data, requesting the notification of these processes to the third parties to whom the personal data has been transferred,
• Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
• Demanding the compensation of the damage in case of loss due to unlawful processing of personal data

your requests in accordance with your legal rights Relevant Person (Personal Data Owner) Application Form You can send it to our address above by filling in the . In addition, in the electronic environment; [email protected] from your e-mail (KEP) address registered to our registered e-mail (KEP) address; [email protected] from your e-mail address registered in our system or other electronic form with secure electronic signature or mobile signature, which you have previously notified to our company. You can send it from your postal address. In the application, name, surname and signature if the application is written; For citizens of the Republic of Türkiye, T.C. identification number, nationality for foreigners, passport number or identification number, if any; domicile or workplace address for notification; If any, it is obligatory to include the notification e-mail address, telephone and fax number and the subject of the request. Information and documents related to the subject are attached to the application.

As personal data owners, if you submit your requests regarding your rights to our company through the specified methods in accordance with the provisions of the “Communiqué on Application Procedures and Principles to the Data Controller”, our company will conclude the request free of charge within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee specified in article 7 of the aforementioned communiqué will be charged.

6. Data Security

In case of redirection to other sites or applications via the website, AKVADENT is not aware of the compliance of the redirected sites and applications with the legislation on the protection of personal data and is not responsible for their privacy policies and their contents.

When the Online Visitor visits the Website, he/she accepts and declares that he/she has read the conditions written in this lighting text referred to with the layered lighting that opens as a pop-up within the site, that he/she has been enlightened about the processing of his/her personal data, and that if he/she continues to use it without changing the cookie settings, this has occurred voluntarily. it does.

AKVADENT provides all kinds of administrative and administrative procedures within the framework of Personal Data Storage and Destruction Policy, Privacy and Protection of Personal Data Policy and other policies and procedures to prevent unlawful processing of personal data and illegal access to personal data, to ensure the preservation of personal data, to ensure the appropriate level of security. and technical measures.